Help, from people who use it.
Most answers are in the docs. When they aren't, write to us — a person reads every message.
DocsGetting started, the vault, rules, @alwen and the MCP tools.FAQYour data, the tools, plans and billing, answered plainly.[email protected]For anything the docs don't cover. Team and Business messages are answered first.[email protected]Found a vulnerability? Tell us here first, before anyone else.
To help us help you
Include these and we can usually answer in one reply. Never send passwords or tokens — we'll never ask for them.
- Your GitHub username
- The tool you were using — Claude, Cursor, Slack…
- What you expected to happen, and what happened instead
- The job file from your vault, if @alwen was involved